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The Rules :-)

The small print

 

Boring but necessary info
 

Bored.gif picture by rubymoon_photoWe accept all major credit or debit cards, even American Express.  sad but true!

You can pay for your purchases either by Paypal, credit or debit card or by calling  01494 513005 , between 10.30am and 5.30pm monday to saturday or if you prefer we can call you.. please indicate this on your order.

If your payment is declined by your card issuer, Ruby Moon will not be responsible for any costs or hassle caused by your goods being sent to you.

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receiving the goods.

Products may only be returned if they are in their original unopened packing and in their original condition. Returns should be made to: Ruby Moon, 63, Castle Street, High Wycombe, Bucks HP13 6RN. Refunds will be made on receipt of the returned goods, subject to the above conditions.  Incidentally, Ruby Moon won''t accept any responsibility if the goods get lost or damaged in transit, we recommend most strongly that returns are sent by Recorded Delivery. Once we get the goods back and they are in saleable condition, a refund for their cost will be made to your credit/debit card.

We do not ship to the USA. Sorry.

Before using any products sold on Ruby Moon''s web site you should make sure that they are ok for you to use.. If you have any doubts at all about this you should consult your doctor. Please read the warning messages on each product page before you buy anything. Ruby Moon, their employers or representatives cannot be held responsible for any problems related to the use of products you buy from us. However, we will do our best to give the whole low down on all of the products we stock in a professional manner ( well we can try!)  These descriptions will be as full as possible and based on the manufacturers details, our own experiences, and the feedback from our many satisfied customers.. Product prices and information are subject to change without notice.

 

Cards.. the ones we accept, an the ones we don''t!
 

The copyright to the contents of this website belongs to Ruby Moon.  If you want to use any of the material from the website, please do the decent thing and ask us first.. contact via ruby@rubymoon.co.uk

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Payment for the stuff you order can be made using any major credit card or debit card including American Express. If your payment is declined by your card issuer, Ruby Moon will not be responsible for any costs or hassle caused by your goods being sent to you.


 

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receiving the goods.


 

Products may only be returned if they are in their original unopened packing and in their original condition. Returns should be made to: Ruby Moon, 63, Castle Street, High Wycombe, Bucks HP13 6RN. Refunds will be made on receipt of the returned goods, subject to the above conditions.  Incidentally, Ruby Moon won''t accept any responsibility if the goods get lost or damaged in transit, we recommend most strongly that returns are sent by Recorded Delivery. Once we get the goods back and they are in saleable condition, a refund for their cost will be made to your credit/debit card.


 

Web links info
 

Ruby Moon''s website may have links to other groovy sites of interest. we will do our best to have only decent and honourable links, but please note that the linked sites are not endorsed by us, nor do we neccesarily agree with their entire content, as they may express views we do not hold ourselves. If you want to link to this site please contact links@rubymoon.co.uk

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